Privacy policy
At PurrMorsel, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit purrmorsel.com or make a purchase.
Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment-related information
- Website usage information
- Information you provide when contacting customer support
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide shipping updates
- Respond to customer inquiries
- Process returns and exchanges
- Issue refunds
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send marketing communications where permitted and where appropriate consent has been provided
Payment Information
Payments are processed through secure third-party payment providers.
PurrMorsel does not generally store complete payment card details on its own systems.
Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Understand website usage
- Analyze traffic and performance
- Support relevant marketing activities where permitted
You may manage cookie preferences through your browser or available website settings.
Sharing Information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping providers
- Website and technology providers
- Customer service providers
- Analytics and marketing service providers where permitted
These providers may only use information as necessary to provide their services.
Data Security
We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.
To make a privacy-related request, please contact:
Contact
For privacy questions or requests: